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About this opportunity

Type
Full-time
Salary
Negotiable
Location
Seef, Bahrain
Deadline
22nd Oct, 2018, 49 Days Left!
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About this opportunity

Type
Full-time
Salary
Negotiable
Location
Seef, Bahrain
Deadline
22nd Oct, 2018

Description

Responsible for improving the productivity by dealing with customer queries and responsible in transmission methods optimization and documentation.

Responsibilities

  1. Coordinate and collaborate with other department for sales related matters (Marketing, Operations and Finance department).
  2. Act as a first point of contact and respond quickly for partner restaurant query or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives.
  3. Upload and update restaurant information online and in a timely manner.
  4. Update and monitor the closed restaurants.
  5. Collection and documentation of restaurant contracts and amendments, filling of restaurant contracts, and other sales related data.
  6. Prepare contract delivery and pick up report on periodic basis.
  7. Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users/partner restaurants and users.
  8. Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS, Pigeon software).
  9. Maintain accurate records of all sales and prospecting activities including:
  10. Follow-up activities
  11. Transmission methods reports
  12. Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant

An ideal candidate would be

  1. ACADEMIC QUALIFICATIONS: Bachelor’s Degree in Business Administration Marketing EXPERIENCE:
  2. Minimum 2 years of full time professional experience in related field COMPETENCIES: KNOWLEDGE
  3. In-depth knowledge of food industry
  4. Knowledge of CRM SKILLS:
  5. Presentation Skills
  6. Interpersonal Skills
  7. Communication Skills (Written and Verbal)
  8. Customer Service Skills
  9. Negotiation Skills
  10. Problem Solving Skills ABILITY:
  11. Ability to meet deadlines and be flexible in working
  12. Ability to build good relationship with clients

Wait! there is more.

JOB INTERACTIONS: INTERNAL: • Sales Team for internal support EXTERNAL: • Restaurant for customer service