Description

Our Operations team maintains excellent operations to support Rain's client base in enjoying their experience. It is our mission to provide our clients with a premium service wherever possible. This position will be working directly with the founding team of Rain. This position also has the opportunity to grow into a leadership position in the future. Knowledge of the cryptocurrency industry is highly sought after but not required.

 

Responsibilities

  • Review operational and client transactions. 
  • Conduct daily banking reconciliations. 

  • Resolve client operations issues to ensure customer satisfaction. 

  • Troubleshoot and resolve transfer issues through banking inquiries.

  • Help find future efficiencies in Rain’s overall operations.

  • Update and improve records, processes, and documentations.

  • Assemble and organize ad-hoc operations data.

  • Supporting the operations manager with the enforcement of company policies and standards.

An ideal candidate would be

  • Bachelor’s degree in finance, business, accounting, data science, or any related fields. 

  • 1-3 years of work experience. Experience in the financial industry is a plus.

  • Strong Google Sheets or Microsoft Excel skills.  

  • Exceptional attention to detail, high level organizational, planning, and time management skills. 

  • Attention to focus and detail, especially with numbers.

  • Good time management skills.

  • Professional demeanor. 

  • Good English and Arabic proficiency. 

  • Experience with data, SQL, or operational processes and tools is a plus. 

  • Interest in the cryptocurrency, finance, or technology field is a plus.

Wait! there is more.

Benefits

  • Unlimited PTO 

  • Can earn your entire or a portion of your paycheck in cryptocurrency

  • Flexible but demanding work schedule. 

This opportunity is no longer accepting applicants