Meet Malaeb Online Services

Malaeb is a community app for football players. With Malaeb, you can book fields instantly and with ease. Create and manage your teams and also search and challenge other teams and more. With ambitions of being the Facebook of the football world, we’re a growing startup looking for great people to join us on this adventure!

Description

At Malaeb we believe that a healthy lifestyle leads to a happy life. Which is why customer happiness rates very highly on our priorities at Malaeb. We are looking for someone who loves interacting with people and who would help making Malaeb customers happy customers. Despite the name, this is a very challenging position so be prepared.

Responsibilities

  • Maintaining a unique and fun experience on the Live Support on the app
  • Making and receiving calls as part of the operations 
  • Creating and reviewing operations processes to improve the customer experience
  • Provide support for Malaeb's partners and sport venues.

An ideal candidate would be

  • Someone with great soft skills (communication both spoken and written, in Arabic and English).
  • Someone who enjoys dealing with and communicating with people.
  • Someone with great attention to detail.