Description

To support our growth plans we have created this position for a dedicated client case coordinator. In this role you will work with our leadership team and advocates and be at the forefront of supporting the women and client families we work to empower. You will provide client information, referral, logistic and emotional support from our office based in Financial Harbor, as well as virtually, supporting women who have been victims of abuse.

Responsibilities

·      Coordinate client needs and cases to promote women’s empowerment

·      Be knowledgeable and share information about support services for clients

·      Manage needs and expectations of clients, promoting self-sufficiency while providing compassion and understanding

·      Provide relevant information and resources for client needs from legal, therapy, medical, financial, and family

·      Keep diligent case notes in a thorough and up to date manner

·      Liaise with case work manager to find novel solutions to client needs

·      Support and liaise with volunteers regarding clients and cases

·      Provide leadership and mentoring for volunteers

·      Maintain an up to date understanding of the advocacy program to support, evolve and strengthen the advocacy department

·      Work with community groups, and civil society organizations to build partnerships for client needs

·      Research and engage with the community to find new and novel resources for clients

·      Develop and maintain relationships and partnerships with external service providers and partners

 

An ideal candidate would be

·      Experience in social work, human services, psychology

·      Moderate technology skills and willingness to learn

·      Fluency in English and Arabic required

·      The ability to work in Bahrain

·      The ability to work under limited supervision and under pressure

·      Ability to self-motivate and find joy in a challenge

·      Ability to set boundaries with clients and not internalize the challenges

·      Maturity and advanced listening skills

·      Experience working with different cultures

·      Exceptional organization skills

·      Outstanding professionalism and personal integrity

Wait! there is more.

This role is for a woman only.

We are a multicultural and diverse team. 

We work hard but play harder!