Monitors should be responsible for the majority of the client experience. Responsibilities include helping participants into PPE equipment such as helmets or harnesses, leading them through the elements including clipping them into the device, conducting checks on all safety connections, and coaching participants at height when they struggle with a cave challenge, climbing element or ropes course transfer point. This position requires a high degree of risk assessment.
Daily opening and closing procedures of the Adventure Cube
Supervising a section of the Adventure Cube during operating hours
Fitting harness and helmets (if applicable) correctly, and supervising the use of all safety equipment
Conducting orientation for groups throughout various time blocks
Using customer engagement skills to ensure a memorable experience for each guest
Assuring the wellbeing of guests throughout their experience
Performing Adventure Cube rescues, as needed
Conducting complete inspections of all Adventure Cube components and gear
Assisting with Adventure Cube maintenance efforts
Attending required meetings and trainings
Being flexible to learn new skills, support the team, and take on responsibilities as and when needed.
An ideal candidate would be
Candidates must complete and pass a written and practical test on all site specific curriculum and training modules
Should be able to communicate effectively with both adults and children in groups and one on one settings
Should be able to handle stressful situations calmly and effectively
Should be able to manage multiple tasks and be creative and motivated
Should exhibit a high attention to detail
Should comply with all procedures and policies
Should be able to facilitate a positive guest experience
Should be able to present excellent interpersonal, verbal, and written communication skills
Candidates must be over 18 years old, or determined by the local government as appropriate.
Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, Caving, or climbing is a plus
Educational requirements may vary with each location.
Candidates should have the physical capability to assist and accommodate guests of various sizes throughout the Adventure Cube, including rescues.
The ability to hike, climb, and rappel to and from height
Full range of overhead arm motions, and full hand dexterity
Strong upper body to pull self and the potential addition of 270 pounds (122 kg) more along each cable or out of the cave
The ability to walk and stand for long periods of time
Wait! there is more.
Adventure Cube is an active entertainment adventure centre located in Wadi Sail Mall, Bahrain. It will be open to all members of the family with a specific focus on older kids and teenagers. We cater to pre-booked clients, walk-ins, corporate events, and birthday parties.
Adventure Cube is purpose built facility that will thrill and challenge all members in a safe and well monitored environment. Our space has fun rock climbing walls, giant stair cases, leap-of-faith jump, caving systems, a thrilling aerial obstacle course and an awesome suspended party cube.
We are seeking energetic applicants with strong customer service skills and an attention to safety, service in a unique home-grown adventure concept.
What is the motivation behind your application to this opportunity?
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